Your personal data is a trust we take seriously. Vaipi never sells your information, never shares it with third parties without cause, and stores it with the highest level of security. On this page, we clearly explain — what data we collect, why we collect it, and how we keep it safe.
Vaipi employs multiple layers of security to keep your data safe.
All your data and transactions are protected with 256-bit SSL encryption — the same technology used by banks. No third party can ever access or read this information.
Your data is stored on servers protected by firewalls and access controls. Internally, only authorized personnel with a genuine need can access specific information.
Copies of identity documents are held solely for verification purposes. Once verification is complete, they are stored using approved methods and any unnecessary data is deleted.
Vaipi never sells your personal data to advertisers or third parties. This is a core principle with no exceptions.
Third-party security experts audit Vaipi's systems every six months. Any vulnerabilities found are addressed promptly.
You may view, correct, or request deletion of your data at any time. Vaipi adheres to international data protection standards.
When you create an account or use our services on Vaipi, certain information is collected from you. This data is used to deliver our services, maintain security, and improve your experience. We never collect more information than is necessary.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID | KYC Verification |
| Contact Information | Email, Phone Number | Account & Notifications |
| Financial Information | BKash/Nagad Number | Payment Processing |
| Device Information | IP, browser, OS | Security & Fraud Prevention |
| Game Data | Bet history, session time | Service Improvement |
All of the information above is collected directly from you — through registration forms, payment forms, or support chat. No data is collected covertly or without your consent.
Vaipi uses your information only for specific, necessary purposes. Every use of your data has a clear reason behind it:
Marketing communications: We send emails about bonuses and promotions. You can opt out at any time by clicking the "Unsubscribe" link at the bottom of any such email.
Vaipi never sells your data or shares it for advertising purposes. However, limited data may need to be shared in specific circumstances to operate our services:
In all cases, Vaipi ensures that third parties use your data only for the specified purpose and that they adhere to equally strict privacy standards.
Vaipi uses cookies to keep the website running smoothly and to enhance your experience. Cookies are small text files stored in your browser that remember certain information.
You can disable cookies through your browser settings. Please note, however, that disabling essential cookies may cause certain platform features to stop working.
Vaipi does not retain any data longer than necessary. Retention periods vary depending on the type of information:
Deletion Request: You can request that your data be deleted, provided there is no legal obligation requiring us to retain it. [email protected]Send us an email at
Financial data is the most sensitive information you share. That's why Vaipi applies dedicated, stringent security measures specifically for payment data.
You have full control over your personal data. Vaipi respects these rights and will assist with any request you make.
To exercise any of your rights [email protected]Email us at . We respond within 72 hours.
Vaipi strictly enforces an 18+ policy. We have a range of technical and procedural measures in place to prevent anyone under the age of 18 from registering.
If a parent or guardian believes their child has created an account on Vaipi, please contact our support team immediately.
Vaipi updates this privacy policy from time to time. For any significant changes, we will notify you in advance via your registered email or a platform notification.
If you continue using Vaipi after any changes take effect, you will be considered to have accepted the updated policy.
For any privacy-related questions, complaints, or requests, feel free to reach out to us. Our Data Privacy Team is available every day of the week.
For gaming entertainment — play within your limits. Our Responsible Play You can find full details about self-exclusion tools on the page.